Fleetway Travel - Apprentice Help Desk Technician

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As an Infrastructure Apprentice, you will provide support to internal and external customers, helping company productivity through technology by using tools to problem solve and troubleshoot non-routine problems. You may also be providing invaluable support in setting up employees on systems when needed. You will need to be flexible enough to adapt to their role to meet the changing needs of the company.

About the company:

Fleetway is a multi-award winning travel company specialising in sourcing bespoke holidays at unbeatable prices. At Fleetway, our mission is to open up the world to every person - to allow you to discover the world for less.

What you’ll be doing:

Asset Management

Procurement

Logistics

Call handling

Problem solving

Remote telephone support

Account creation

Hardware and software installations

You’ll be great for this role if:

Keen to learn and IT savvy

Analytical and problem-solving skills

Ability to work independently and to take responsibility

Ability to communicate effectively in a variety of situations