Business Analyst

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The Next website is one of the most-visited retail websites in Europe, seen by millions of people across 72 countries, and we think they’re pretty good - but we’re always striving to make them better.

Working within an experienced team, you’ll be responsible for assessing the business needs, documenting current workflows and processes, and communicating requirements and detailed plans for future online developments and system updates. These requirements will then be used by the Systems team to deliver ecommerce developments. You’ll also ensure that all aspects of these developments are working effectively, they meet requirements and continue to exceed customer and business expectations.

About the role:

 Communicate with internal colleagues to understand the needs of department and the organisation as a whole in relation to a specific project/task.

 Work with external stakeholders to understand and investigate the service/function/product in question.

 Analyse your findings and document the requirements. These requirements will then be used by Ecommerce to deliver this development/system update.

Consider the opportunities and potential risks attached to the suggestions you have made.

 Produce written documentation to support your work including user stories and process workflows. Present to stakeholders when necessary.

 Support eCommerce and product owners throughout the project lifecycle including assisting with testing and rollout.

 Promote the benefits of the project across departments and help to address any uncertainty and concern.

About you:

 Hands-on experience of content management systems, understanding digital asset management and PIM capabilities.

Excellent communication skills, with the ability to talk to and present to a range of audiences.

The ability to motivate others and lead change, with the ability to work cross-functionally

 A passion for creating solutions with a positive attitude to change.

 Excellent analytical skills and an informed, evidence-based approach.

 Experience working on agile projects.

 Highly motivated and hardworking with a professional attitude who is able to work under pressure in a fast paced environment.

 Microsoft Office proficient.

As part of our team you'll be given the encouragement and support to develop. We'll provide a clear career path to progress and succeed.

Along with the scope to develop new skills and a satisfying career - we'll recognise and reward you with a range of generous benefits. We believe in investing in the best - whether that's our technology or our people.

So, along with a salary that's competitive, we offer the following benefits:

Profit-related bonus

25% staff discount on most Next products - either in our stores or delivered direct to your desk!

Staff shop

Juice bar

Free parking on site, including car sharing

Free Company bus service to and from Leicester city centre and other areas

Subsidised restaurant and coffee shop

Sharesave Scheme, which allows you to invest in Next and claim your share of our success

Contributions into a pension scheme

Life Assurance

On-site Nursery (salary sacrifice scheme) in Leicester

As a NEXT employee, you will also have access to many more national and local discounts on goods and services

Car or car allowance (subject to role)

Relocation packages (subject to role and location)

Find out more and apply by clicking the APPLY button.