Salesforce/CRM Co-Ordinator (Full or Part-Time)

This job has now expired please search on the home page to find live IT Jobs.

About Us

Modality Systems Ltd is one of the largest dedicated Microsoft Skype for Business practices in the world, supporting customers in more than 100 countries. We have offices Europe, the United States and Australasia. We are also a Microsoft Gold Partner.

Job description

The Salesforce/CRM Co-Ordinator role is a brand new opportunity to join a growing company and a leader in the Skype for Business field.

Reporting to the Head of Partners and Alliances, The main responsibility of the Salesforce/CRM Co-Ordinator is to ensure the cleanliness and accuracy of the data within the company CRM system, as well as producing report and dashboards for the business. The role will also provide cover for the Sales & Partner Co-ordinator to provide sales support and raise quotations..

The Salesforce/CRM Co-Ordinator role includes but is not limited to the following responsibilities and accountabilities:

-Working with the management team to ensure the accuracy of data within Salesforce (the company CRM system).

-Work with the sales teams to each region to update Salesforce and clarify the accuracy of the data.

-Create reports and dashboards within Salesforce for the Management team.

-Co-ordinate any Salesforce change requests and communicate changes to the users.

-Support the Head of Partners & Alliances with strategic partner pipeline reporting and the updating of portals.

-Cover other team member for raising quotations for sales proposals

Key skills and attributes required:

-Experience of CRM and database systems, including report building (preferably Salesforce) is essential

-Acute attention to detail.

-Good organisation and communication skills.

-Ability to work with numbers, spreadsheets etc.

-Ability to communicate both verbally and in writing.

-Work towards deadlines.

-Independent worker comfortable work under minimal supervision.

-Proficient in Office applications, especially Microsoft Word & Excel.

-Ability to think on your feet and make decisions.

What we offer

-Competitive pay and pension scheme

-Discretionary bonus scheme for all employees

-25 days' holiday plus bank holidays

-Flexible working, including working from home or on-the-go (role dependent)

-Healthcare plan

-Corporate discount for gym membership (location-dependent) and employee discount scheme with exclusive offers

-Tax-free childcare scheme

-Life assurance (4x salary)

-Sponsored professional qualifications (role dependent)

-Biannual company social event

-Car parking

-Free fruit and healthy snacks

-Modern offices in the centre of St Albans

If you are interested in this Salesforce/CRM Co-Ordinator role, please ensure you include as much supporting evidence as possible.

To apply please click the APPLY button.