HSBC to replace passwords with voice recognition and fingerprint technology

HSBC to replace passwords with voice recognition and fingerprint technology

HSBC has announced that it will soon replace regular text passwords for voice recognition and fingerprint technology.

In the next few months, HSBC bank account holders could be accessing their savings by saying their password instead of typing it. The new technology will soon be offered to the bank's 15 million UK customers and will eventually be rolled out to the US, Hong Kong, Canada and France by the end of 2016.

To use the service, customers can register their voice with the bank and use voice recognition software instead of a standard login page. The technology works by using special voice biometrics that analyses a customer's voice and will cross-check over 100 different unique identifiers in the voice - so even if a customer has a cold it should still be recognisable!

"The launch of voice and touch ID makes it even quicker and easier for customers to access their bank account, using the most secure form of password technology - the body." said Francesca McDonagh, Head of Retail Banking, HSBC UK.

Fingerprint technology would be utilised by later iPhone models that already have fingerprint readers built in - an authentication feature already used to unlock devices and access other forms of data. RBS and Natwest have also experimented with fingerprint technology using the iPhone's Touch ID service.

The banking giant had a difficult start to the year concerning cyber-security, having experienced online outages due to an attempted cyber-attack on HSBC in January. There's no way of telling if this announcement was in response to these issues but it's certainly an initiative to replace the aging text password and edge us closer to biometric banking.

Are you a HSBC customer? What are your thoughts on this announcement. Be sure to tweet us at @TechnojobsUK!