Associate Solutions Engineer
Associate Solutions Engineer
Old Street, London
£44,000-£52,000 Base Salary + Bonus (20%) + Options
Want the opportunity to work for one of the...
Associate Solutions Engineer
Old Street, London
£44,000-£52,000 Base Salary + Bonus (20%) + Options
Want the opportunity to work for one of the fastest growing tech businesses in the world? Are you passionate about IoT and Cloud technology, with a drive to understand how things work? Does working with Verkada customers to create safer and more efficient commercial environments and spaces sound exciting?
Verkada builds modern security solutions that help enterprises run safer, smarter buildings. Our mission: Modernise the world of enterprise building security.
Verkada’s “Software First” approach to enterprise security solutions, combines easy to install security cameras, access control, environmental sensors and alarms with intelligent, cloud-based software—all in a scalable, user-friendly system. Verkada’s vision is to be the operating system that runs every building in the world
We are growing in EMEA and looking to build a world-class and diverse team to build out the business across the region. In order to support the growth of our commercial sales operations we are seeking an Associate Solution Engineer to own and enhance the customer experience throughout the buying process.
This role will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing solutions and building quotes for unique customer requirements.
You will:
- Work alongside Mid Market Sales executives to manage and understand current deal statuses and next steps
- Leverage technical knowledge to overcome customer barriers and concerns
- Influence product direction with your unique understanding of customer needs
- Collaborate with support to accelerate product improvement
- Work with Project Managers/Operations team members in the execution of designed security solutions
- Prepare required project documentation (floor-plans, scope of work, assumptions, etc.)
You have:
- Proven academic background with Bachelor's degree in a relevant computing, software or networking degree from an accredited university.
- Knowledge of Networking and/or cloud technologies: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems would be beneficial.
- Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
- Any Industry certifications including and similar too: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP, OKTA.
- Knowledge of or working with API's, Python, and other coding languages and although not essential is a plus.
- Experience working with Linux systems (bonus not a requirement).
You are:
- Fluent to at least business level English (additional French, German or Dutch skills a huge advantage)
- Entrepreneurial with a positive attitude and a strong desire to learn.
- Able to work and adapt to an ever evolving workplace and company.
- Genuinely excited about software/hardware products, Cloud Security and IoT devices and can speak to how they work.
- Self starter, with the ability to work in a proactive way to build internal and external relationships.
- Curious about new and disruptive technologies.
- Excited about building complex solutions.
In return, we can offer you a caring, and supportive environment with ongoing training and promotion opportunities. Our benefits package ranges from gym/fitness membership subsidies, travel reimbursements for your commute to our state of the art central London office (full of snacks), and a daily food allowance when you are in. We have a dental, private health plan and a pension contribution.
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