Front Office Systems Specialist
Liontrust is a specialist fund management company, listed on the London Stock Exchange, with offices in London, Edinburgh and Luxembourg. We have nine...
Liontrust is a specialist fund management company, listed on the London Stock Exchange, with offices in London, Edinburgh and Luxembourg. We have nine fund management teams with their own separate strategies managing a total of 75 portfolios. There are 39 fund managers, 4 traders and 27 other users of investment management systems.
Overall purpose of the role:
The primary purposes of the role are:
- Management and oversight of the front office systems to ensure systems are running well, fit for purpose and all users have the knowledge required to use them.
- Be hands-on - covering monitoring and day-to-day support (supported by others in the team)
- Responsible for delivery of projects such as upgrades, integrations, new functionality testing and adding new users/teams;
- Engage with variety of teams on Business Continuity Planning and having responsibility for Eze systems DR testing;
- Working with front office users on training and proactively ensuring they are satisfied with functionality.
Job description (day to day tasks and potential adhoc projects):
- Front Office application support for business-critical systems working with users in time-critical situations;
- Working with vendors on issues to resolution;
- Project management of delivery of variety of projects, including identifying critical path, managing vendors and delivering on own component parts;
- Managing communication to users on issues and projects;
- Documenting and diagramming processes and changes so the wider Technology team and other departments are aware;
- Identify and resolve/escalate any risks and system dependencies.
- Working on system impacts of business changes: e.g. fund launches, regulatory change, new asset classes, etc
- Training users on new or existing functionality;
- Considering BCP/DR impacts arising from changes;
- Integration of systems - front, middle and back office.
Qualifications/IT products and systems required:
Role requires:
- Finance knowledge (asset classes, workflows, industry knowledge) ;
- Experience working with users across trade lifecycle (FMs, Traders, Operations, Performance, Risk, Compliance);
- Project Management skills - ability to manage multiple projects;
- Business Analysis skills - teasing out user requirements and translating into what is required from the software;
- Vendor management expertise;
- Analytical and problem-solving mindset.
Technical skills:
- Knowledge of OMS functionality, EMS trading systems and file and FIX based integration;
- Systems experience: Eze OMS, Bloomberg (particularly PORT),
- Visio or similar for systems diagrams;
- SQL Server query knowledge - for troubleshooting and report writing. This is not a programming role.
Skills/knowledge/experience required:
- Analytical and problem-solving mindset.
- Innovative thinker
- Strong interpersonal skills
- At least 5 years Front Office systems experience
- Previous experience of managing high pressure users
- Previous project management experience
- The ability to effectively communicate technical/complex issues in a simplified manner to various audiences
- Demonstrate ability to be a collaborative team player with the ability to interact well with all levels of internal and external personnel and adapt to rapidly changing requirements.
Company Benefits:
- 27 days holiday
- Extra day off for Christmas Shopping Day
- Private medical and Cash Plan (multiple levels of cover)
- Competitive Salary
- Generous Pension Scheme
- Share Incentive Plan
- Cycle to Work Scheme
- BUPA Health Assessments
- Employee Assistance Programme
- Season ticket loans
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