IT Support Engineer
Recruiter
Listed on
Location
Salary/Rate
Salary Notes
Type
This job has now expired please search on the home page to find live IT Jobs.
IT Support Engineer
Salary range: Competitive
Location: Bristol
The company is a leading developer of IT services. We develop robust, real-world application solutions and provide supporting services that create real business benefit. SCISYS has delivered solutions and services in a range of markets including government, defence, marine, environment and utilities.
The company has a requirement for an experienced Support Engineer to join the internal IT support team (Corporate IT). CIT manage all company IT infrastructure and provide support services to the business.
This position will need good technical knowledge and willingness to learn to new skills.
The main responsibilities will be to:
Provide 2nd line support services to the internal customer community via a Service Desk arrangement, following the ITIL guidelines
Assist with system design and installation
Work with the rest of the team to improve overall departmental productivity and effectiveness
Develop and mentor Junior members of the IT team to ensure they reach their full potential
This list is not exhaustive and the Support Engineer is likely to carry out other such duties which are commensurate with the candidate’s abilities and experience.
Essential skills:
VMware
Networking
o Vlans
o VPNs
o Firewalls
o Switches
Microsoft:
o Exchange 2010
o Office 2010, 365
o Active Directory, GPO’s & DNS
o Windows Workstation and server OS
o Linux Administration
Personal skills
Positive approach to customer service.
Organised and methodical approach to problem solving
Ability to manage time effectively across multiple tasks according to agreed priorities.
Good communication skills, both verbal and written. Able to produce technical documentation to a high level.
Flexibility and ability to work co-operatively with other team members
Proactive
Desirable skills:
Understanding of Cyber Security
SAN technology
SharePoint
ITIL Foundation
Any other information e.g. dual location, special security clearance, foreign languages:
Must be eligible to work in the UK and Germany
Must be able to obtain security clearance(SC) and other equivalent clearance
Although the position is based in Bristol, there will be occasions when working in other SCISYS locations is required or customer’s site
The company offers a comprehensive range of benefits including pension, life assurance and private healthcare.
To continue your application, please click 'Apply' below and ensure you include a valid email address as you will be sent further instructions.
