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technical support engineer testing tools German OR French
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| Location: | Amsterdam |
|---|---|
| Tags: | c | technical support | support engineer | technical support engineer | c+ | c++ | java | tester | sql | vb | tomcat | vb.net | software testing | quality manager | eclipse | |
| Type: | Contract |
Technical Support Engineer Testing Tools (German of French SPEAKING)
Job descriptionOur client is currently looking for motivated individuals to join the European Technical Support Center in Amsterdam where we support our business customers in Europe, the Middle East and Africa.
The Automated Software Quality support team is looking for an Engineer to support the automated software quality products: Rational Quality Manager, Rational Functional Tester and Rational Performance Tester.
Technical:
Our ideal candidate has a great love for software technology. She/ he will have acquired skills as a software developer, designer, admin or software testing professional or alternatively will have the basic skills in order to be able to grow into one of these areas.
Support:
The desire to help and not give up before a solution has been found should be firmly embedded in your character. Committed to customer satisfaction; dedicated to service.
Engineer:
You think in innovative ways and are focused on solutions. You are able to gather knowledge quickly and share it. You will identify bugs and develop effective workarounds so that our customers will be back in business.
Responsibilities:
The support engineer is a strong team player and a strong indivi-dual who can efficiently resolve customer issues; independent as well as in a team. The Technical Support Engineer troubleshoots and helps customers find work arounds for problems or issues, escalate to development where necessary or duplicate customer issues for filing defects. Documentation of customer problems and the resolution or work-arounds is an essential aspect of the job.
Must have:
- Educated to a degree level;
- > 2 years experience in Information Technology with a specialisation in software programming or server administration;
- Excellent communication skills
- Knowledge of Object Oriented Languages (Java, C++, C#) and VB.NET
- Working experience with WebSphere, TomCat, Eclipse, VisualStudio
- Working experience with databases like Oracle, Microsoft SQL, DB2, Derby
- Fluency in English and German or French
Nice to have:
- Experience with testing principles and possibly testing tools;
- WindowsUnixLinux administration knowledge;
- Experience with reporting tools;
- Knowledge of and experience with the Jazz platform
Required
Bachelor's Degree
At least 2 years experience in > 2 years experience in Information Technology with a specialisation in software programming
At least 2 years experience in Client/ server environments and protocols, networking (SQL, HTTP, others)
At least 2 years experience in Knowledge of Object Oriented Languages (Java, C++, VB, C#, Java platform or .NET environment) at a level in which the code at least is understood
At least 2 years experience in At least the basics of Databases
English: Fluent
German or French: Fluent
Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.
Job descriptionOur client is currently looking for motivated individuals to join the European Technical Support Center in Amsterdam where we support our business customers in Europe, the Middle East and Africa.
The Automated Software Quality support team is looking for an Engineer to support the automated software quality products: Rational Quality Manager, Rational Functional Tester and Rational Performance Tester.
Technical:
Our ideal candidate has a great love for software technology. She/ he will have acquired skills as a software developer, designer, admin or software testing professional or alternatively will have the basic skills in order to be able to grow into one of these areas.
Support:
The desire to help and not give up before a solution has been found should be firmly embedded in your character. Committed to customer satisfaction; dedicated to service.
Engineer:
You think in innovative ways and are focused on solutions. You are able to gather knowledge quickly and share it. You will identify bugs and develop effective workarounds so that our customers will be back in business.
Responsibilities:
The support engineer is a strong team player and a strong indivi-dual who can efficiently resolve customer issues; independent as well as in a team. The Technical Support Engineer troubleshoots and helps customers find work arounds for problems or issues, escalate to development where necessary or duplicate customer issues for filing defects. Documentation of customer problems and the resolution or work-arounds is an essential aspect of the job.
Must have:
- Educated to a degree level;
- > 2 years experience in Information Technology with a specialisation in software programming or server administration;
- Excellent communication skills
- Knowledge of Object Oriented Languages (Java, C++, C#) and VB.NET
- Working experience with WebSphere, TomCat, Eclipse, VisualStudio
- Working experience with databases like Oracle, Microsoft SQL, DB2, Derby
- Fluency in English and German or French
Nice to have:
- Experience with testing principles and possibly testing tools;
- WindowsUnixLinux administration knowledge;
- Experience with reporting tools;
- Knowledge of and experience with the Jazz platform
Required
Bachelor's Degree
At least 2 years experience in > 2 years experience in Information Technology with a specialisation in software programming
At least 2 years experience in Client/ server environments and protocols, networking (SQL, HTTP, others)
At least 2 years experience in Knowledge of Object Oriented Languages (Java, C++, VB, C#, Java platform or .NET environment) at a level in which the code at least is understood
At least 2 years experience in At least the basics of Databases
English: Fluent
German or French: Fluent
Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.
http://www.technojobs.co.uk/job.phtml/355898
