Service Desk Analyst

This job has now expired please search on the home page to find live IT Jobs.

Service Desk Analyst - Are you feeling undervalued as an IT Technician currently and can't see any opportunities to advance within your current company look no further!

Key Skills: WINDOWS SERVER / SUPPORT / TICKETING / REPORTS / 1ST LINE

Sourced by: @ITJobs_W - your 24/7 twitter feed of latest IT vacancies across the West Midlands area.

Who are we?

We started up with a handful of people over 20 years ago and now we have grown to over 200 local and technically gifted employees. We understand that the service desk for many is a stepping stone into other things however it need not be if the right opportunities are available, as they are with us!

You will not find an employer in the area that actively looks after it's own employees and helps them develop both personally and professionally.

If you are looking for a company whereby you can have some great technical exposure and genuine varied career prospects then this is the role for you.

What are we looking for?

We are looking for an experienced IT professional who has supported internal and external clients. If you have working within a helpdesk environment . Assisting and guiding Support Analysts with any long outstanding support queries.

You will also adhere to SLA's and work within an ITIL framework as well and learn from and teach your fellow colleagues along the way.

Key Skills: WINDOWS SERVER / SUPPORT / TICKETING / REPORTS / 1ST LINE

Benefits: Basic salary of up to £22,000 plus a great team to be a part of, why wouldn't you want to apply!

If you know someone that sounds like the above, please pass this on or in fact you see the similarities in yourself please get in touch. Send your CV to [email protected] or call 07584 358 089 for full and further details.