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Messaging Engineer (MCSE)
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| Location: | Glasgow glasgow | scotland |
|---|---|
| Tags: | mcse | service management | remedy | symantec | team leader | quality management | project manager | blackberry | live communications server | migration | blackberry enterprise server | mcse glasgow | mcse scotland |
| Type: | Contract |
I have a fantastic opportunity for a Messaging Engineer to work for a major blue-chip organisation. The main roles and responsibilities are mentioned below:
Duties:
•Monitoring the Service Management Tool (SMT: i.e. Remedy) for incidents assigned to their project queue.
•Responding to and resolving incidents, updating the SMT as problems are progressed or resolved.
•Effectively communicate with, and support colleagues in team, Team Leader and Project Manager
•Comply with Desktop Good Working Practices and wider Quality Management processes.
•Present and effective, helpful and professional presence to our customer.
Technical Skills
•Exchange 2003 & Exchange 2007 administration
•Exchange 2003 -2007 Migration.
•Blackberry Enterprise Server.
•Symantec Mail Security.
•Mail Sweeper
•Messagelabs.
•Live Communications Server 2005/ Office Communications Server 2007.
Qualifications:
MCSE Desirable
Duties:
•Monitoring the Service Management Tool (SMT: i.e. Remedy) for incidents assigned to their project queue.
•Responding to and resolving incidents, updating the SMT as problems are progressed or resolved.
•Effectively communicate with, and support colleagues in team, Team Leader and Project Manager
•Comply with Desktop Good Working Practices and wider Quality Management processes.
•Present and effective, helpful and professional presence to our customer.
Technical Skills
•Exchange 2003 & Exchange 2007 administration
•Exchange 2003 -2007 Migration.
•Blackberry Enterprise Server.
•Symantec Mail Security.
•Mail Sweeper
•Messagelabs.
•Live Communications Server 2005/ Office Communications Server 2007.
Qualifications:
MCSE Desirable
http://www.technojobs.co.uk/job.phtml/160356
