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Technical Support Engineer - German speaking
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| Location: | Bracknell bracknell | bracknell forest |
|---|---|
| Tags: | support engineer | technical support | technical support engineer | windows | windows 2000 | support-engineer bracknell | support-engineer bracknell forest |
| Type: | Permanent |
**************Fluent English and German is essential***********
The Technical Support Engineer will provide on-site installation, training and support. Installation will generally be carried out in hospitals and pharmacies and customer liaison will be with medical and pharmacy staff.
You will be required to:
* Liaise closely with the customer to understand technical requirements for installation
* Set up and build of customer database in advance of the installation process
* Establish an agreed installation schedule with the customer
* Provide remote support to customers as required
* Establish the cause of the problem and provide a solution, where possible, via email or telephone
Educated to A Level standard or equivalent
Basic understanding of Local Area Networks and multi-user installations
Ability to configure PC Hardware
Working knowledge of Windows3.1x, Windows 95, Windows 2000 and XP
Fluent in English and German - verbal and written
Able to travel in the UK, mainland Europe and Middle East for up to 60% of the time, including overnight and weekends
Demonstrable experience of good organisational skills, communication skills and customer service skills
Reed Personnel Services is the UK's leading specialist employment agency/ business.
The Technical Support Engineer will provide on-site installation, training and support. Installation will generally be carried out in hospitals and pharmacies and customer liaison will be with medical and pharmacy staff.
You will be required to:
* Liaise closely with the customer to understand technical requirements for installation
* Set up and build of customer database in advance of the installation process
* Establish an agreed installation schedule with the customer
* Provide remote support to customers as required
* Establish the cause of the problem and provide a solution, where possible, via email or telephone
Educated to A Level standard or equivalent
Basic understanding of Local Area Networks and multi-user installations
Ability to configure PC Hardware
Working knowledge of Windows3.1x, Windows 95, Windows 2000 and XP
Fluent in English and German - verbal and written
Able to travel in the UK, mainland Europe and Middle East for up to 60% of the time, including overnight and weekends
Demonstrable experience of good organisational skills, communication skills and customer service skills
Reed Personnel Services is the UK's leading specialist employment agency/ business.
http://www.technojobs.co.uk/job.phtml/158044
