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IT Service Manager
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| Location: | London greater london | london |
|---|---|
| Tags: | service manager | service management | itil | service-manager greater london | service-manager london |
| Type: | Permanent |
This is an exciting opportunity for a service manager to join a leading organisation in London.
The position will be to be responsible of Service Management of multiple services on a day-to-day, week-to-week basis.
You will be reviewing and defining service level requirements and defining, implementing and reviewing the method of measuring achievement of SLs
Essential experience:
- Service management experience
- ITIL Practitioner or manager certified (essential)
- Experience of managing services within Service Level Agreements and assisting in the development/ modification of new SLAs.
- a willingness to take ownership of problems.
- Some third party management experience
- Good negotiation experience
- Understanding of a variety of technical environments
- Good people management skills
This position is urgent so please contact me immediately!!!!!!!!
Greythorn Ltd is acting as an Employment Agency in relation to this vacancy.
The position will be to be responsible of Service Management of multiple services on a day-to-day, week-to-week basis.
You will be reviewing and defining service level requirements and defining, implementing and reviewing the method of measuring achievement of SLs
Essential experience:
- Service management experience
- ITIL Practitioner or manager certified (essential)
- Experience of managing services within Service Level Agreements and assisting in the development/ modification of new SLAs.
- a willingness to take ownership of problems.
- Some third party management experience
- Good negotiation experience
- Understanding of a variety of technical environments
- Good people management skills
This position is urgent so please contact me immediately!!!!!!!!
Greythorn Ltd is acting as an Employment Agency in relation to this vacancy.
http://www.technojobs.co.uk/job.phtml/154244
