Welcome guest. To get the most out of our site, please sign up as a candidate or apply for a recruiter account. Registration is fast and simple and gives you access to the facilities available to make recruitment easier.
IT and Software Training Executive
This job has now expired please use the tags below to search for current vacancies or use the search on the home page to find live IT Jobs now.
| Location: | London greater london | london |
|---|---|
| Tags: | project management | publishing | crm | microsoft | contact management | progress | project-management greater london | project-management london |
| Type: | Permanent |
A market leading integrated software solutions company require an Implementation and Training Executive to deal directly with UK publishing and exhibitions customers. The role involves software telephone support, on-site software training and project management for their application software users. Experience in any of these areas and/ or within the publishing, circulation or exhibition industries is preferred..
My client is looking for someone who is more likely to have experienced a business application software environment, rather than people who may just have worked on Microsoft Office for example You would be involved in taking a customer through the implementation stage e.g. project managing an install, and training the users. The software mainly covers contact management/ CRM, order processing and sometimes accounting. The role will include responsibility responsible for the support of the Clients in-house systems as well as the provision of software training for the Client. You will have a key part in the successful implementation of new systems including project administration and change control. You will Be responsible for monitoring and reporting progress, issues and activating escalation procedures. You will be the contact point between customer and programming
Essential Experience and Skills
Application software training to individuals and groups
Implementation experience including project management.
Experience in managing, administering and supporting business critical application software. Experience of delivering software training to both individuals and groups.
User support.
Strong problem solving and analytical skills
Excellent customer service and communications skills as well as good presentation skills
Preferred
CRM, Publishing or Events industries.
Management experience is not essential, but application software training experience is. Support and project management experience is preferred.
.
My client is looking for someone who is more likely to have experienced a business application software environment, rather than people who may just have worked on Microsoft Office for example You would be involved in taking a customer through the implementation stage e.g. project managing an install, and training the users. The software mainly covers contact management/ CRM, order processing and sometimes accounting. The role will include responsibility responsible for the support of the Clients in-house systems as well as the provision of software training for the Client. You will have a key part in the successful implementation of new systems including project administration and change control. You will Be responsible for monitoring and reporting progress, issues and activating escalation procedures. You will be the contact point between customer and programming
Essential Experience and Skills
Application software training to individuals and groups
Implementation experience including project management.
Experience in managing, administering and supporting business critical application software. Experience of delivering software training to both individuals and groups.
User support.
Strong problem solving and analytical skills
Excellent customer service and communications skills as well as good presentation skills
Preferred
CRM, Publishing or Events industries.
Management experience is not essential, but application software training experience is. Support and project management experience is preferred.
.
http://www.technojobs.co.uk/job.phtml/152038
