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Service Desk Analyst / 1st Line Support
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| Location: | Manchester greater manchester | manchester |
|---|---|
| Tags: | service desk analyst | analyst | 1st line support | windows | ms exchange | windows 2000 | microsoft | mcp | 2nd line support | citrix | logistics | mcse | service-desk-analyst greater manchester | service-desk-analyst manchester |
| Type: | Permanent |
Service Desk Analyst/ 1st line Support
A Large and rapidly growing European Logistics company seeks a Service Desk Analyst to join their Manchester team. Candidates should come from a background in providing Microsoft support and will be used to a busy service desk environment.
You will be covering 1st and some 2nd line support queries, around 1000 calls a month, escalating as required The client is rolling out Citrix so is looking for support in this area. In addition strong Windows 2000/ 2003, MS Exchange, XP and solid PC and desktop skills. Good Windows Server knowledge is also important.
Good verbal and written communication skills are absolutely essential and a focus on providing excellent customer service.
The kind of person we are looking for will be ambitious and ideally will be working towards MCP accreditations with a view to achieving MCSE in the future and really furthering their career in MS support.
The office is well located just south of Manchester. A good starting base salary is on offer of up to £20,500 plus excellent benefits. The company offers a good career path and a friendly, dynamic atmosphere.
Send your CV now
A Large and rapidly growing European Logistics company seeks a Service Desk Analyst to join their Manchester team. Candidates should come from a background in providing Microsoft support and will be used to a busy service desk environment.
You will be covering 1st and some 2nd line support queries, around 1000 calls a month, escalating as required The client is rolling out Citrix so is looking for support in this area. In addition strong Windows 2000/ 2003, MS Exchange, XP and solid PC and desktop skills. Good Windows Server knowledge is also important.
Good verbal and written communication skills are absolutely essential and a focus on providing excellent customer service.
The kind of person we are looking for will be ambitious and ideally will be working towards MCP accreditations with a view to achieving MCSE in the future and really furthering their career in MS support.
The office is well located just south of Manchester. A good starting base salary is on offer of up to £20,500 plus excellent benefits. The company offers a good career path and a friendly, dynamic atmosphere.
Send your CV now
http://www.technojobs.co.uk/job.phtml/151994
