Welcome guest. To get the most out of our site, please sign up as a candidate or apply for a recruiter account. Registration is fast and simple and gives you access to the facilities available to make recruitment easier.
Quality Process Manager ITIL SLA Guildford £45-50k
This job has now expired please use the tags below to search for current vacancies or use the search on the home page to find live IT Jobs now.
| Location: | Guildford guildford | south east |
|---|---|
| Tags: | sla | itil | c | c++ | project management | c | sla guildford | sla south east |
| Type: | Permanent |
Quality Process Manager ITIL SLA Guildford £45-50k
Quality Process Manager ITIL Customer Satisfaction SLA. My client, a world leader in their field is now looking for a Quality / Process Manager to join their rapidly expanding team.
The ideal candidate will have had proven experience managing and evolving Customer Satisfaction (C-SAT) programmes on a large scale. You will be a customer satisfaction visionary with broad service deliver customer facing experience having experience of managing cross functional teams with excellent presentation and project management experience.
The role will involve educating people as to the value of raising customer satisfaction using my clients and external best practice examples, identifying the common problems affecting customer's satisfaction working with Service delivery heads to agree improvement plans to fix the problems. This is a very Quality and Process orientated role where you will take ownership of Customer Satisfaction surveys and delivering against SLAs.
This is a fantastic opportunity to work within a highly reputable company offering excellent training, development and career progression.
If this sounds of interest, please send your CV to umair.khan@rullion.co.uk
Phone: 01616013312
Rullion Computer Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Quality Process Manager ITIL Customer Satisfaction SLA. My client, a world leader in their field is now looking for a Quality / Process Manager to join their rapidly expanding team.
The ideal candidate will have had proven experience managing and evolving Customer Satisfaction (C-SAT) programmes on a large scale. You will be a customer satisfaction visionary with broad service deliver customer facing experience having experience of managing cross functional teams with excellent presentation and project management experience.
The role will involve educating people as to the value of raising customer satisfaction using my clients and external best practice examples, identifying the common problems affecting customer's satisfaction working with Service delivery heads to agree improvement plans to fix the problems. This is a very Quality and Process orientated role where you will take ownership of Customer Satisfaction surveys and delivering against SLAs.
This is a fantastic opportunity to work within a highly reputable company offering excellent training, development and career progression.
If this sounds of interest, please send your CV to umair.khan@rullion.co.uk
Phone: 01616013312
Rullion Computer Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
http://www.technojobs.co.uk/job.phtml/151533
