Application Instructor / CTT / MS Office, Birmingham - £18K - £
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| Location: | Birmingham birmingham | west midlands |
|---|---|
| Tags: | ms office | instructor | survey | intranet | com | ms-office birmingham | ms-office west midlands |
| Type: | Permanent |
Key Skills: CTT (Desirable) and full knowledge of MS Office Suite
Birmingham city centre location.
Principle Responsibilities
-Teach assigned classes to an average score of 9.2 completing full course outline
-Assist delegates with any special requests during the day where possible
-Provide manuals/ handouts, Learning Port instructions, Helpdesk number and certificates to all delegates
-Enter paper based post class survey forms onto the database via the Intranet connection
-Leave the class room clean and presentable and set up for next class
-Set up computers at onsite locations and perform basic troubleshooting when equipment is not operational
-Prep for new courses
-Create course outline and content for tailored classes
-Provide post class support to delegates via Helpdesk enquiries
-Assist Account Executives in determining client needs
-Provide knowledge base to Account Executives in areas of expertise
Position Qualifications
-Intermediate knowledge of MS Applications
-Excellent presentation skills
-Highly organised
-Initiative
-Strong work ethic
-Dependable
-Confident
-Strong interpersonal skills
-Ability to work under pressure
-Positive attitude/ Enthusiastic
For more information, please send your CV to leena.mistry@circlerecruitment.com or call me on 0870 2000 210.
Circle Recruitment is acting as an Employment Agency in relation to this vacancy.










