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Technical Analyst - Contact Centre - Cisco
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| Location: | Swindon south west | swindon |
|---|---|
| Tags: | cisco | analyst | technical analyst | back office | cisco south west | cisco swindon |
| Type: | Contract |
Technical Analyst - Contact Centre - Cisco. My client is looking for a Technical Analyst with hands on experience of contact centre delivery to join their Contact Centre project team at a very important stage of the project. The successful candidate will be have demonstrable experience of setting up contact centres and will be happy joining in at a stage where many of the designs are in place and run with them. Full life cycle experience is a must (you will be involved in anything from operational organisation, and workstream design through to testing and stakeholder liaison). Experience of Cisco IPT supporting both multi channel Contact Centres and Back Office functions is essential for this role, RightFax Fax server experience and Cisco/ Seimens integration knowledge would be a bonus. Public sector contact centre would be a bonus too.
http://www.technojobs.co.uk/job.phtml/149555
