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Service Desk Analyst - Germany - 6 Months,4 positions available
| Listed on: | 19th June |
|---|---|
| Location: | Germany |
| Salary/Rate: | competetive rates |
| Tags: | service desk analyst analyst wireless vpn ms office lotus active directory lotus notes adobe com |
| Type: | Permanent |
| Start Date: | ASAP |
| Reference: | GO/19003I3S_expired |
| Recruiter: | MDA Resources |
Service Desk Analyst - Based Germany - 6 Months
Skills Required
. Good interpersonal and communication skills
. Customer service orientation and ability to work in a team
. Excellent Softskill, Communications skills (Voice & Email) to handle global customers - German ( Primary) and English( Very Critical for German Support)
. Should have written communication capability in German and English
. Strong keyboard skills
Ability to perform in adverse situations Skills:
1. Trouble shooting skills and experience in handling Exchange, UAM, PWD resets and Lotus Notes environment
2. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
3. Troubleshooting skills on VPN connectivity, dial up , wireless routers
4. Knowledge on active directory, domain controllers etc
5. Exposure to password reset tools
6. Troubleshooting experience using remote control tools
Certifications:
1. Certified professional on windows operating systems and networking
Key skills required: (in the order of priority)
1. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
2. Troubleshooting skills on VPN connectivity, dial up , wireless routers
3. Knowledge on active directory, domain controllers etc
4. Exposure to password reset tools
5. Troubleshooting experience using remote control tools
6. Knowledge and experience on both Exchange and Lotus notes environment.
DURATION : 6 MONTHS
LOCATION : Karlsbad, Germany
If interested please contact me at geoff@mdarg.com
Regards
Geoff
Skills Required
. Good interpersonal and communication skills
. Customer service orientation and ability to work in a team
. Excellent Softskill, Communications skills (Voice & Email) to handle global customers - German ( Primary) and English( Very Critical for German Support)
. Should have written communication capability in German and English
. Strong keyboard skills
Ability to perform in adverse situations Skills:
1. Trouble shooting skills and experience in handling Exchange, UAM, PWD resets and Lotus Notes environment
2. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
3. Troubleshooting skills on VPN connectivity, dial up , wireless routers
4. Knowledge on active directory, domain controllers etc
5. Exposure to password reset tools
6. Troubleshooting experience using remote control tools
Certifications:
1. Certified professional on windows operating systems and networking
Key skills required: (in the order of priority)
1. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc)
2. Troubleshooting skills on VPN connectivity, dial up , wireless routers
3. Knowledge on active directory, domain controllers etc
4. Exposure to password reset tools
5. Troubleshooting experience using remote control tools
6. Knowledge and experience on both Exchange and Lotus notes environment.
DURATION : 6 MONTHS
LOCATION : Karlsbad, Germany
If interested please contact me at geoff@mdarg.com
Regards
Geoff
http://www.technojobs.co.uk/job.phtml/138598
| Contact Name: | Geoff O'Brien |
|---|---|
| | |
