An award winning Retail Company is actively recruiting for an Operations Shift Engineer with a good knowledge of one or more of the following up to admin level: Solaris, Linux, and AIX. The candidates need to be flexible in covering holiday and sickness on other shifts – this is paid at time-and-a-half. The Operations Shift Engineers are the central technical point of contact between the data centre, external suppliers, and the business, and provide troubleshooting and resolution from 1st to 3rd line of all issues across all business and office systems. This is a direct, hands on role and not a Systems Administration position. The objective of the role is to ensure the smooth running of our client's operation from first to third line support of all IT Systems. This is primarily critical application support on a predominantly UNIX based infrastructure together with network, Comms connectivity and client issues. To qualify we would expect the successful candidate to have experience of supporting critical production infrastructure, and a good understanding of TCP/ IP and IP networking (Cisco systems inc routers/ switches), along with LAN/ WAN (DSL, Leased Lines, ISDN/ VPN, Firewalls) and Fault finding/ diagnostics/ trouble-shooting within networks. Ideally you will have held sys admin role in the past and can view system usage, explain permission model, write shell scripts and understand UNIX configuration file layout. You will have first class customer service skills for telephone and client facing support gained in a call centre, operations, or helpdesk environment. Please note that the hours of work will be a combination of day and night 12 hr shifts on a 4-day on/ off rotation. The starting salary is up to £35,000 and comes with an excellent bens package to include Generous Store Discounts, Private Healthcare (Bupa), Life assurance (3 x salary), and Non-obligatory pension scheme, and Share Options. If you are interested in finding out more please contact our offices or send your CV for an immediate response.