Salesforce.com/ CRM/ Crystal Reports/
| Listed on: | 6th June |
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| Location: | City of London |
| Salary/Rate: | N/A |
| Tags: | crm com salesforce.com crystal reports marketing vb sql workflow vba ms office |
| Type: | Permanent |
| Start Date: | N/A |
| Reference: | LG/PERM/Salesforce |
| Recruiter: | Aston Carter |
Your task will be to work as part of a global CRM team providing on-going development and support to the Sales and Marketing groups across the business. This is very much a hands on' role focused on identifying, planning and implementing new Salesforce.com features and functions; new screens, workflow, S-controls, and reports, responding at all times to business needs and supporting team goals.
This role will also support the introduction of new global CRM processes to enhance and support Sales and Marketing activities, and will also include providing ongoing training for new and existing users. You will also need to combine technical awareness of Salesforce.com with an ability to build and develop relationships within the business by working closely with our internal clients to understand their requirements and constructing suitable solutions.
Key Responsibilities
Identify regional CRM requirements and promote enhancements (including the hand-on development of the changes, testing, rollout and documentation)
Develop technical enhancements to support our CRM goals in liaison with the internal IT support teams
Develop and maintain CRM operational procedures and associated documentation
Deliver training for new and existing business users
Support offices and teams in maintaining and managing client data accuracy and integrity and encouraging user adoption
Essential Skills
CRM
Database and scripting tools such as Access, Crystal Reports and SQL Server
Strong MS Office including Excel Macros, VBA and VB Script
Familiarity with web-based techniques for reporting and information sharing
Familiarity with project tools and methods
Excellent communication and influencing skills
Attention to detail
Please send me your CV if you are interested in this opportunity.
Aston Carter Ltd is acting as an Employment Agency in relation to this vacancy.
| Contact Name: | Laura Gloeckler |
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