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Cisco Service engineer CCVP / IPT / VOIP


Listed on:28th April
Location:Oxford
Salary/Rate:NEG
Tags: cisco ccvp voip technical support cti avaya ipcc
Type:Permanent
Start Date:ASAP
Reference:126649
Recruiter:Harvey Nash
My client is looking for a CCVP Voice engineer or working towards CCVP level engineer with the principle activity to provide outstanding 2nd and 3rd line technical support to large blue-chip customers on a range of Cisco telephony and UC products. You will join a team of networking support professionals in a primarily desk-based remote support role but it will include client-site activities occasionally too. There is a remunerated 1 in 6 week on-call shift rota.

Key Role Requirements

A good level of knowledge in Cisco telephony products and experience supporting these.
CCVP – or working towards this as a minimum,
Other telephony product knowledge, eg PABX, Avaya, CTI platform products, preferred.
Experience of Cisco CallManager, IPCC and Unity preferred.
Good incident management skills - and must be able to work as part of a team
Good customer helpdesk skills & excellent telephone manner

For more info or a full job spec please apply on line.


http://www.technojobs.co.uk/job.phtml/127883
Contact Name:Steven Moore

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