An excellent contract opportunity for an IT Desktop Support Engineer within the UK subsidiary of a well established yet expanding Service Supplier, with offices in 4 continents and an increasingly strong presence within its industry.

The role is available for immediate start; the aim is to provide optimal value to the business by supporting desktop users within the organisation, ensuring efficiency is maintained, via the helpdesk.

The successful applicant would have the following responsibilities:
· Providing 2nd Line helpdesk support
· Training and assisting Desktop Support staff
· Day to day management and maintenance of the LAN
· Configuring new users on the LAN
· Conducting and maintaining hardware and software audit
· Ensuring and establishing connectivity of all workstations
· Assisting in documenting the internal systems

The ideal candidate will be:
· A well organised, hard-working, pro-active team worker
· Able to exhibit a mature and energetic personality with strong vision
· A highly effective IT communicator at all levels
· Results driven, taking pride in achieving objectives
· An accomplished relationship builder with a strong focus on exceptional customer service
· Able to work effectively to tight deadlines and targets
· Able to cope well under pressure
· Seeking a challenging role in which they can develop personally and professionally in line with corporate objectives

Essential skills include:
· Cisco and/ or Microsoft technologies certification
· Technical knowledge in Cisco equipment
· LAN/ WAN
· Client/ Server

Experience in Citrix is desirable but not essential.

To apply for this role (IT Desktop Support Engineer) Call Wes Gleeson on 0845 658 0416 or email a CV to w.gleeson@jamjobs.co.uk for more information