JAVA SUPPORT ANALYST-Glamorgan
| Listed on: | 15th April |
|---|---|
| Location: | Bridgend |
| Salary/Rate: | £26000 - £36000 |
| Type: | Permanent |
| Start Date: | ASAP |
| Reference: | JSPAR-JSA |
| Recruiter: | Parity |
In these roles you would be reporting to a Service Provision Manager. The roles include the following disciplines:
- experience of working in an application support and development environment
- understanding of support processes and experience of their implementation and usage in an application support scenario (preferably underpinned by a Quality Managing System/ ITIL experience)
- experience in using USD or similar call logging systems
- effective customer relationship, confident client facing and interpersonal skills
- experience of data migration & data import from a variety of sources
- application transition or service set-up experience
The roles also include the following element:
- provision of second and third line application support
- client communication;
- providing solutions to application related Incidents and Problems
- working within SLA parameters in the provision of a high quality application support service
- impact assessment in response to requests for enhancement / change
- developing, testing and implementing application enhancements
- responding to and acting on customer issues/ requests and recognition of client priorities
- liaison and communication with third-parties as required
- attendance of client meetings if necessary
- flexibility between tasks
Transition experience would also be of benefit.
Experience & Qualifications : We are looking for candidates with the following Skills, Qualification and Experience:
- Java Script
- Java
And one or more of the following technologies:
- Relational Databases PL/ SQL (Oracle)
- HTML / XML
- Enterprise Java Beans
- JSP
Desirable Skills and Qualification:
Knowledge of the following would be beneficial:
- Oracle Reports (Designer)
- Linux, Perl, BAsh Shell, AutoSys
- Polar Lake (Designer)
- XDoclet
- ClearCase
- XSLT/ XPath
- Working knowledge of JUnit, Ant, Render-X & Eclipse
- Experience of TestDirector, XML-Spy, FCK-Editor & J-Spell
IMPORTANT NOTE: Security Clearance to SC level or the ability to obtain it will be required. As a minimum, candidates should have lived and worked in the UK for at least 3 out of the last 5 years.
Package & Benefits : Applicants will receive an excellent benefits package including:- TBA
In addition to this all employees are enrolled in a flexible benefits scheme allowing them to buy and sell benefits including holidays, additional insurances, childcare vouchers and retail vouchers.
Clearance Level Required : SC
| Contact Name: | Ricardo Golding |
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