I am specially very excited about my career consultant, she has her way of managing all my affairs, reaching out, which from day one has been very supportive, encouraging and helpful. No doubt passed my Prince2 Foundation and on to the next achievement Prince2 Practioner stage. Also the student care team is amazing, calling to find out if you are faring well, but there is delayed call in the last weeks, but i know it will come. Altogether Learning People is awesome, and do great things!🙂
I am very lucky to have Amy Kent as my Student Care Consultant. From the Day-1 till today, throughout our fortnightly catch ups with Amy Kent has been very supportive. Because of her continuous help and assistance only I completed my course and certifications successfully. Once again thank you for all your help Amy.
Learning people is a great platform, they put me through using the study template easily. Anytime I messaged them to clarify some things they responded very fast.
I have been blessed to have Jessica Allan as my student care consultant. From our welcome call continuing through our fortnightly catch ups Jessica has been very supportive.
Everytime I have been on the phone with Fatima. She has been nothing but extremely nice, comforting and very professional. Always gives you the best help she can give you and always seen the best in me! Always a joy to speak with her!
Fist of all I would like to thanks learning people for my the interview call last week and I don't have any idea about this service so I am not sure with witch IT course i should start with any one can advice me witch course I take Engineers software, network, security or anything else Thank you
I will like to say thank you to the entire team, for making sure success is a must. They are very quick to respond and make sure they give you the support and encouragement you need to take your course and also get you into your dream job.
Money minded I have signed up for a course with a promise of online coaching, only to find that they offer a video catalog not like a live session. As an ACS member in Australia I already have access to it. Despite repeated efforts that I am not looking for this and why would I pay thousands of dollars if I can access it already for a few dollars worth of Australian computer society membership they halted my access but asked me to pay the full price of the course. I have denied and they have fined me. Initially it was around 6k now I have to pay 8.5k it seems or they will go after my credit score etc. I feel that I have lost my 500$ and possibly financial credit score and mental piece for marketing trickery. There are plenty of services like Coursera udemy that are less than 90-95% of the price of learning people where you can learn whatever these people offer you.
Date of experience: 08 April 2024
Reply from Learning People
Dear Vandith,
Thank you for providing additional information.
I understand that you were a student with us back in 2022 and encountered difficulties during your studies. It saddens me to learn that you did not fully benefit from the opportunities that your studies could have offered.
Upon reviewing your records, I see that you had extensive contact with our finance team, with the most recent interaction occurring last year. At present, your course fees are not managed through our institution. Therefore, I recommend that you contact your loan provider directly for assistance with this matter. Unfortunately, we do not have access to your financial records or the ability to provide guidance on this aspect.
Should you require further assistance or information from us, please do not hesitate to reach out to info@learningpeople.com.au.
Warm regards, Learning People
Hi Vandith,
I have requested more information to be able to locate you in our database.
Upon successful identification, I will be able to address the points you have raised, as they appear to deviate from our standard operating procedures.
It's important to note that our training programs are meticulously curated, comprising international vendor certifications, examinations, comprehensive student care, and career services, resulting in an impressive 97% employability rate among our graduates. Our services are distinguished and not available elsewhere.
I will promptly provide you with further updates once your information has been verified.
Took the programming course , Paid 4k for the course that the rep recommended. there is no job guarantee with their courses I have started other online courses previous to this.
I was very disappointed that once signed up I was directed to the other online course that I already have Codecademy. which is a 10th of the price.
I understand that there is other resousrces that are avalible too , and also mentor that can help.
There is no content of their own.
Codecademy is good, but it needs some video tutorial to accompany it. I am using a Udemy course along side it.
You shouldnt have to considering the cost. after the hard sale is done I havent heard from them since as a "check in " on how you are doing.
I bet there is a high drop out rate to these courses.
Date of experience: 01 April 2024
Reply from Learning People
Hi Andreas,
I have requested more details from you to be able to verify you.
This doesn't sound like a usual experience of our students. Check-ins from student care and career services are set at the start of study from the student with weekly, fortnightly and monthly frequencies.
While it is important to note that we do not guarantee job placement, it is worth mentioning that our institution boasts an impressive 97% employability rate, a figure that we have consistently maintained over the years.
Upon the identification of your profile, I will promptly engage the appropriate team members to address the concerns you have raised. It is our intention to resolve any issues you may be experiencing in a timely manner to make sure you are getting the most out of your study.
The courses were well-taught, and the provided materials were tailored to my needs. The financing options were flexible, but the fees were a bit higher compared to other providers. The support system was not always responsive, but this was during new staff settling in, succession plan needed some work so that it wouldn't negatively impact the quality of service provided. The employment service offered me personalized support, including a one-to-one session with Francesca Fardell to prepare for the interview. This helped me feel more confident during the interview, as we went over likely questions that may be asked. While other providers may offer a job placement guarantee for a lower fee, I believe that the quality of the training and support I received deserves a 5-star rating.
The friendly nature of every member of the team. Their readiness to help or assist and calm nature was of great impact to the successful completion of the course. Another thing I would say is student should study the materials provided notwithstanding the 80% requirement via mock test for the exams(voucher)to be booked by learning people which can be easily achieved by constant practice. Your understanding of the materials/ resources provided will help in passing the test/exams however the questions are presented, reworded or twisted.
Learning people provided video and text info to assist in my study prep for exams. After gaining my A+ certificate I was greatly assisted by Francesca who helped restructure my CV and Cover letter. Also help me to understand how my current skillset can be utilized in my new career field.
It's been a extremely encouraging and supportive process.
Martin was an exceptional consultant. Every single one of our conversation was filled with enthusiasm. He literally gave me a new perspective on my career prospects and made me believe there is a big bright light at the end of the tunnel.
I enrolled for an AWS course with the assurance of unlimited exam resets. However, when I fell ill and needed to reschedule my exam, they flat out refused to issue me a voucher for the reset because apparently I am out of my license. Despite their promises, they showed no empathy or understanding of my situation, they just asked me for more money. It's disappointing to see a company prioritise profit over their students' well-being. I would caution anyone considering their services to beware of their deceptive practices and lack of support when it matters most. Don’t fall for their slick marketing; their support vanishes the moment you need it the most. Save your time and money and look elsewhere for a provider that actually delivers on their promises.
I have provided my details as requested below
Date of experience: 03 April 2024
Reply from Learning People
Hi Ahmad,
Thank you for taking the time to leave a review of the Learning People.
I have requested more details as we cannot identify you from the details you have given so far.
Whilst it is true there is a licence period during which we pay for exams and resits we will always look at an individuals circumstances and the specific exam requirements.
Please confirm your details and we will contact you to understand how we can support you to sit your exam.
So far so good , week in and i feel already confident with my course , considering I’ve made making full use of this course my priority, feel like I’ve made a good investment due to the wide range of support and resources available. This is self funded education so you will only learn as much as you want to learn & choose your career carefully.
Tabatha Cook has been a brilliant Career Services Consultant. She has really helped me with my confidence, with my documentation (CV, covering letters, guidelines, checklists etc), and with the general processes around finding job opportunities and preparing for interviews.
Tabatha is very easy to communicate with, has heaps of knowledge and helpful advice, has a sensible and practical approach, and is genuinely kind and helpful. She has stayed with me on my journey and regularly checked in with me. I really feel supported by Tabatha, and that my career matters to her.
The experience I’ve received has been a good result as It’s made me look in a different perspective and take precautions towards my career goals. Stuart has been very friendly and gave possibly the best advice I’ve received towards the social networks.
