Service Delivery Manager

• Impact the entire business with your world-class solutions
• Have the freedom to put your ideas into practice
• Implement systems that will determine the future of rail

Millions of people and thousands of tonnes of freight rely on our network everyday…and that number is growing all the time. To meet the demands on our network, we’re undertaking the biggest transformational programme in our history. Technology is at the heart of this change. Come and join us at our new location in Milton Keynes and see the positive impact your work can make.

Information Management plays a role in everything we do – in the office and out on track. It will be down to you to keep everything running smoothly, by managing the availability and performance of systems infrastructure and applications components. This will involve leading internal and supplier activities across the department and acting as the go-to person for any day-to-day service delivery issues.

To take on this role, you’ll need:

• in-depth knowledge of the ITIL Service Management framework
• success in a previous operational IT management role
• knowledge of the end-to-end service delivery models.

To send your CV for this role please click the APPLY button below